Haus of Rattan warranty is valid for 6 months from the date of purchase only if the product is used for its intended purpose and for which it was designed.
Haus of Rattan reserves the right to determine whether the terms of the warranty have been properly complied with.
Excluded from coverage under this warranty are the following:
- Items used for rental or other commercial use
- Products that have been damaged by negligence, misuse or accident, or wear due to owner’s failure to provide reasonable and necessary maintenance
- Change in appearance of Rattan/Wood due to wear, exposure or any other environmental condition
- Damage to items caused by exposure to abrasive surfaces.
To report a fault or damage to Haus of Rattan, please provide photos and a description of the problem and email to [email protected].